Our phone lines will be closed on Christmas Day, Boxing Day, and New Year’s Day. However, our website remains available at all times, providing access to our grants and benefits checker, along with a wide range of information and support tools.
If you require urgent support while our phone lines are closed, please contact:
- Durham Social Care Direct: 03000 267 979
- Darlington Adult Social Care: 01325 406111
They can assist you and the person you care for with practical help, such as accessing the Carers Emergency Service.
For urgent physical or mental health issues outside of regular hours, call NHS 111, or in an emergency, dial 999. For mental health support, you can also reach out to the Samaritans at 116 123.